AI voice agents for every customer touchpoint
24/7 Customer Support
Pod handles order status, returns, and product questions around the clock—improving service and reducing abandoned carts.
Automated Order Updates
Pod connects with your e-commerce platform to share real-time order, shipping, and delivery information instantly by phone.
Escalation for Complex Issues
Pod transfers high-value or complex customer calls to your support team for seamless escalation and resolution.
Pod empowers teams to build their own solutions
Scale success faster and more efficiently than ever before with AI voice automation solutions as unique as your business needs.
Every customer call answered, every time
Explore Use Cases
Discover how Pod AI voice agents can transform your business
AI Answering for E-commerce
Pod answers e-commerce calls instantly—helping with orders, returns, shipping updates, and product questions. Reduce costs, speed up service, and deliver 24/7 customer support without live agents.
AI Answering for Primary Care Clinics
Pod answers primary care calls instantly—handling appointments, prescription refills, lab result messages, and insurance questions. Reduce wait times, triage safely, and provide 24/7 HIPAA-compliant support without adding staff.
AI Answering for Cardiology Clinics
Deploy AI answering that triages symptoms, books cardiology visits and tests, delivers prep instructions, and routes red-flag cases to your on-call physician—reducing hold times, protecting outcomes, and freeing clinical staff to focus on patients who need them most.
Instant Lead Follow-Up
Pod AI calls new leads within seconds, qualifies them by phone, and hands off hot leads to your team—maximizing conversion rates, speeding up response, and never missing a sales opportunity.
Abandoned Cart Recovery
Pod AI automatically calls customers who abandoned their carts, helps answer questions, overcomes objections, and encourages them to complete their purchase—boosting sales 24/7.
AI Answering for Orthopedic Clinics
Pod answers ortho calls instantly—booking consults, coordinating imaging, handling post-op questions, and routing urgent injury calls. Reduce wait times, cut hold music, and provide 24/7 HIPAA-compliant support.
AI Answering for Neurology Clinics
AI answering supports neurology practices with secure, patient-friendly call handling—triaging symptoms, booking tests and visits, delivering prep instructions, and escalating urgent events quickly. Reduce hold times and protect patient outcomes with HIPAA-aligned workflows.
AI Answering for Endocrinology Clinics
Pod answers endocrine calls instantly—booking visits, sharing approved lab messages, supporting refills and supplies, and routing urgent glycemic issues. Reduce hold times, protect PHI, and deliver 24/7 HIPAA-compliant support.
AI Support Ticket Routing
Pod AI creates, routes, and escalates support tickets by phone, using customer voice input to collect details, assign priority, and connect issues to the right team—improving response time and customer satisfaction, 24/7.
AI Answering for Gastroenterology Clinics
Pod automates answering for gastroenterology practices—triaging GI symptoms, scheduling colonoscopies and endoscopies, delivering prep instructions, and escalating urgent cases. Reduce no-shows, protect patient safety, and improve clinic efficiency with HIPAA-compliant workflows.
AI Answering for Rheumatology Clinics
Pod answers rheumatology calls instantly—booking visits, sharing approved lab updates, supporting medication refills, and routing urgent flares. Reduce wait times, support chronic care, and deliver HIPAA-compliant phone coverage 24/7.
Refund Handling
Pod AI handles refund and return calls 24/7, verifying order details, guiding customers through your process, and escalating complex cases—so your business delivers a better support experience and saves hours on manual work.
AI Answering for Urology Clinics
Pod automates call answering for urology practices—capturing symptoms, scheduling appointments, providing prep instructions, and escalating emergencies. Improve patient safety, save staff time, and deliver HIPAA-compliant care at scale.
AI Answering for ENT Clinics
Pod answers ENT calls instantly—booking consults, coordinating audiology, sharing approved post-op messages, and routing urgent symptoms. Reduce hold times, protect PHI, and deliver 24/7 HIPAA-compliant support without adding staff.
AI Answering for Allergy and Immunology Clinics
Pod automates call answering for allergy and immunology clinics—handling intake, scheduling, allergy shot reminders, and urgent escalation. Improve safety, reduce no-shows, and ensure HIPAA compliance with Pod’s AI workflows.
Billing & Payment Reminders
Pod AI calls customers with automated payment reminders, due date notifications, and billing follow-ups—reducing late payments and improving your cash flow. Available 24/7, in any language, and with seamless escalation for disputes.
AI Answering for Psychiatry Clinics
Pod answers psychiatry calls instantly—booking visits, sharing approved messages, supporting medication refills, and routing urgent safety concerns to on-call clinicians. Reduce hold times, protect PHI, and deliver 24/7 HIPAA-compliant coverage.
AI Answering for Pain Management Clinics
Pod automates call answering for pain management clinics—capturing intake, scheduling therapies, sending reminders, and escalating urgent calls. Improve patient safety, reduce staff workload, and maintain HIPAA compliance with Pod’s AI workflows.
AI Answering for Gynecology & Obstetrics Clinics
Pod answers OB/GYN calls instantly—booking prenatal and well-woman visits, sharing approved lab messages, and routing urgent symptoms like bleeding, contractions, or severe pain. Reduce hold times and deliver 24/7 HIPAA-compliant support.
Patient Outreach
Automate patient outreach with AI-powered phone calls. Pod reaches out to patients with reminders, lab results, appointment confirmations, and care follow-ups—saving staff time, improving patient outcomes, and delivering HIPAA-compliant communication at any scale.
AI Answering for Infectious Disease Clinics
Pod automates call answering for infectious disease clinics—managing patient intake, scheduling, medication reminders, and urgent escalation. Improve efficiency, protect patients, and maintain HIPAA compliance with AI answering.
AI Answering for Healthcare
Transform your healthcare practice with AI-powered phone answering that never sleeps. Pod handles patient calls 24/7—answering questions, scheduling appointments, managing prescription refills, and routing urgent cases—all while maintaining HIPAA compliance. Reduce hold times to zero, eliminate missed calls, and free your staff to focus on in-person patient care.
AI Answering for Hospitals & Health Systems
Pod answers hospital calls instantly—routing to the right department, booking clinic visits, sharing approved messages, and escalating urgent cases. Reduce hold times, protect PHI, and deliver 24/7 HIPAA-compliant coverage across your health system.
AI Answering for Dental Practices
Pod AI automates call answering for dental practices—managing scheduling, insurance verification, FAQs, and emergencies. Free up your staff while ensuring patients get fast, accurate support.
AI Answering for Dermatology Clinics
Eliminate missed calls and long hold times in your dermatology practice with AI-powered phone answering. Pod handles patient inquiries 24/7—from acne treatment questions and skin cancer screening appointments to Botox consultations and insurance verification—all while maintaining HIPAA compliance. Free your front desk staff to focus on in-clinic patient care while Pod manages every incoming call professionally and efficiently.
AI Answering for Urgent Care
Pod answers urgent care calls instantly—sharing current wait times, handling check-in and scheduling, verifying insurance, and escalating red-flag symptoms. Reduce hold times, protect PHI, and deliver 24/7 HIPAA-compliant coverage for every location.
FAQ Answering
Pod instantly answers customer questions by phone—24/7, in any language, with fast and accurate responses pulled from your company’s FAQ, help center, or website. Improve customer satisfaction, cut support costs, and never miss a call—no matter where your business is located.
AI Answering for Labs & Diagnostics
Pod AI answers calls for labs and diagnostics—scheduling tests, delivering prep instructions, providing results, and escalating urgent findings. Staff spend less time on the phone, while patients receive timely updates.
AI Answering for Oncology Clinics
Enhance patient care in your oncology practice with AI-powered phone answering that handles calls with compassion and efficiency. Pod manages patient and caregiver communications 24/7—scheduling complex treatment appointments, providing general information, verifying insurance, and immediately escalating urgent medical concerns—all while maintaining strict HIPAA compliance. Give your care team more time for direct patient care while ensuring every call receives prompt, empathetic attention.
AI Answering for Online Marketplaces
Pod AI answering supports online marketplaces by managing buyer and seller communication—handling orders, returns, disputes, and policies in real time while keeping staff focused on growth.
AI Answering for Apparel Stores
Pod answers apparel customer calls instantly—checking order and shipping status, guiding size and fit questions, handling returns and exchanges, and escalating VIP issues. Deliver 24/7 support, reduce ticket volume, and boost CSAT across peak seasons.
AI Answering for Pulmonology Clinics
Enhance respiratory patient care in your pulmonology practice with AI-powered phone answering that operates 24/7. Pod manages all patient communications—scheduling sleep studies and pulmonary function tests, answering asthma and COPD management questions, coordinating chronic care, and immediately escalating breathing emergencies—all while maintaining strict HIPAA compliance. Free your respiratory therapists and nurses to focus on in-person patient care while Pod ensures every call receives prompt, professional attention.
AI Answering for Ophthalmology Clinics
Enhance patient care in your ophthalmology practice with AI-powered phone answering that operates 24/7. Pod manages all patient communications—scheduling eye exams and surgical consultations, processing contact lens orders, answering LASIK and cataract surgery questions, verifying vision insurance, and immediately escalating eye emergencies—all while maintaining strict HIPAA compliance. Free your opticians and ophthalmic technicians to focus on in-person patient care while Pod ensures every call receives prompt, professional attention.
AI Answering for Nephrology Clinics
Enhance kidney patient care in your nephrology practice with AI-powered phone answering that operates 24/7. Pod manages all patient communications—scheduling dialysis treatments and kidney function tests, answering chronic kidney disease questions, coordinating transplant services, providing dietary guidance, and immediately escalating renal emergencies—all while maintaining strict HIPAA compliance. Free your dialysis nurses and nephrologists to focus on in-person patient care while Pod ensures every call receives prompt, professional attention.
AI Answering for Pediatric Specialty Clinics
Enhance family experience in your pediatric specialty practice with AI-powered phone answering that operates 24/7. Pod manages all parent and caregiver communications—scheduling specialty appointments, answering procedure questions, coordinating multidisciplinary care, verifying insurance, and immediately escalating urgent pediatric concerns—all while maintaining strict HIPAA compliance. Give your pediatric specialists and care coordinators more time for direct patient care while ensuring every family receives prompt, compassionate attention.
AI Answering for Vision & Optometry
Enhance patient care in your optometry practice with AI-powered phone answering that operates 24/7. Pod manages all patient communications—scheduling eye exams and contact lens fittings, processing eyewear orders, answering vision care questions, verifying insurance coverage, and immediately escalating eye emergencies—all while maintaining strict HIPAA compliance. Free your opticians and optometric staff to focus on in-person patient care while Pod ensures every call receives prompt, professional attention.
Customer Onboarding
Pod AI makes onboarding new customers fast, easy, and personal by answering questions, collecting info, and walking users through setup—all by phone, 24/7. Perfect for SaaS, healthcare, finance, services, and any business that cares about first impressions.
Appointment Scheduling
Pod AI answers scheduling calls, finds open slots, books, cancels, and reschedules appointments—all by phone, any hour. Give customers instant service and never miss a booking.
Surveys & Feedback
Pod AI calls customers directly or answers inbound calls, asking questions and capturing authentic voice feedback. Gather real data, measure satisfaction, and get actionable insights—automatically.
Lead Qualification
Pod AI calls, answers, and screens leads in real time, asking qualifying questions and syncing the best prospects to your sales stack. No more missed opportunities, slow follow-up, or manual lead sorting.
AI Technical Support
Pod AI answers technical support calls, solves customer issues using your knowledge base, and offers instant escalation to human agents. Deliver consistent, always-on AI customer support in any region and language.
Knowledge Base Answering
Pod AI instantly answers customer questions by phone using your live knowledge base, help docs, or FAQ—delivering always-accurate information, reducing wait times, and scaling support without hiring more agents.
Website & Documents Parsing
Pod AI instantly answers customer questions by parsing your website, PDFs, knowledge base, or docs—delivering up-to-date support by phone, anytime, with zero manual entry or maintenance.
Smart Call Routing
Pod AI intelligently routes calls to the right department, agent, or support team based on caller intent, account info, or language—eliminating guesswork and improving customer experience.
Connect AI to Your CRM
Pod integrates directly with your CRM to sync lead and customer data, automate call outcomes, and deliver smarter, more personalized phone experiences—no manual entry required.
Connect AI to Your ORM
Pod integrates directly with your Operations Resource Management (ORM) or property management software to automate work orders, update resident records, and deliver smarter phone experiences for residents and staff.
Order Management
Pod delivers real-time order tracking, updates, and management by phone. Customers get instant answers, status changes, and escalations—powered by AI voice, with zero wait time or manual effort.
Sales Follow Up
Automate your sales follow-up and lead nurturing with AI phone calls. Pod delivers instant callbacks, answers product questions, qualifies leads, and books meetings—keeping your pipeline full and engaged, 24/7.
Outbound Sales
Pod powers outbound sales prospecting by phone, qualifying leads, booking meetings, and following up—automatically. Run scalable, always-on outreach campaigns without cold call burnout.
Customer Support
Pod delivers real-time customer support by phone, providing instant answers, urgent escalations, and multilingual help for any industry. Automate your support line, delight your customers, and boost satisfaction around the clock.
Job Candidate Screening
Pod automates job candidate screening by phone—asking knockout questions, collecting details, and escalating top talent to your hiring team. Streamline recruiting, reach candidates in any language, and speed up your hiring process with AI.
AI Insurance Caller Assistant
Pod provides instant insurance phone support—answering policy, claims, and billing questions, escalating urgent calls, and delivering 24/7 multilingual help. Automate your insurance line and improve customer experience with every call.