Pod is Business-First Voice AI

Pod AI launches faster, with simpler pricing and enterprise controls. Retell makes you wrestle with developer setups and hidden add-ons.

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Why Businesses Choose Pod over Retell

Experience superior performance, dedicated support, and enterprise-grade security that outperforms the competition.

350ms

Lightning Speed

<350ms latency for natural calls

Guided Setup

Live onboarding with templates

EN
ES
FR
AR

Global Voices

30+ languages and accents

SOC2
HIPAA

Enterprise Controls

SOC2, HIPAA, RBAC, self-hosting

Compare Pod and Retell

See why Pod is the enterprise-ready choice for AI voice agents.

Category

Pod AI

Retell AI

Setup & Onboarding

White-glove onboarding in minutes.

Developer-oriented setup, billing required to test.

Pricing & Transparency

One clear price with no add-ons.

Per-minute pricing with hidden extras.

Performance

<350ms latency, seamless scaling.

Sub-second latency, reliable but slower.

Languages & Voices

30+ languages, mid-call switching.

English-first, limited voice options.

Integrations

Zapier, CRMs, and custom tools.

Basic integrations, developer setup needed.

Workflows

Built-in scheduling, surveys, campaigns.

No built-in workflows, coding required.

Call Handling

Transfers, routing, human escalation.

Basic routing, limited escalation support.

Knowledge Integration

Direct KB connections, docs ingestion.

Syncs KB, but requires tuning and testing.

Security & Compliance

SOC2, HIPAA, SSO, RBAC, self-hosting.

SOC2, HIPAA, cloud-only hosting.

Deployment Flexibility

Cloud or on-premise options.

Cloud only, no self-hosting.

Support

Dedicated success manager, 24/7 support.

Docs and ticket-based help only.

Automate every single call

Watch Pod handle real calls end-to-end: scheduling, FAQs, escalations, and handoffs.

Background
Background

How Pod Works

Pod connects directly to your phones, sets up agents for your workflows, and integrates with your stack — without code.

01

Setup & deploy your agent

Configure Pod with your business data and deploy to start handling calls.

02

Agent handles customer calls

Pod answers calls 24/7, understands customer needs, and provides intelligent responses.

03

Refine & optimize

Monitor performance, review call analytics, and continuously improve your AI agent's responses.

04

Route complex issues to a human

When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.

Setup & deploy your agent

Your phone agent is ready!

Setup Complete

Frequently asked questions

Pod offers guided, white-glove onboarding so you can launch in minutes. Retell requires a developer setup and billing approval before you can even test.