Let Pod call your insurance company for you

No more long hold times. Pod acts as your AI insurance assistant, calling providers on your behalf to handle claims, billing, and coverage questions.

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AI workflows for insurance support
Pod manages the entire process of calling insurance companies and relaying the results to you.
Build your first phone agent
Deploy phone automation in minutes
Coverage verification
Pod verifies your plan details, deductibles, and benefits directly with your insurer.
Claim follow-up
AI agents call insurers to track claim progress and escalate if delays occur.
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HOW IT WORKS

AI insurance assistant at scale

Whether for individuals or enterprises, Pod manages insurance calls efficiently and provides accurate updates.

01

Setup & deploy your agent

Configure Pod with your business data and deploy to start handling calls.

02

Agent handles customer calls

Pod answers calls 24/7, understands customer needs, and provides intelligent responses.

03

Refine & optimize

Monitor performance, review call analytics, and continuously improve your AI agent's responses.

04

Route complex issues to a human

When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.

Setup & deploy your agent

Your phone agent is ready!

Setup Complete

Insurance calling tailored for every need

From individuals to healthcare providers, Pod automates insurance calls to save time and reduce stress.

For individuals

Pod handles insurance calls so customers don’t waste hours waiting on hold.

Lead generation and management
New Customers

Coverage questions

Check what’s included in your plan.

Claim follow-ups

Get updates on pending claims instantly.

Billing help

Resolve deductible and payment confusion.

Prior authorization

Confirm pre-approvals for procedures.

Provider lookup

Find in-network doctors and clinics.

Appeals support

Call insurers about denied claims.

Resources for insurance automation

Guides and case studies on how Pod reduces time wasted on insurance calls.

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Guide: Automating Insurance Calls

Learn how AI saves hours on hold.

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Case Study: Cutting Wait Times by 80%

See how Pod reduced admin burden for a clinic.

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Integration Playbook

Connect Pod with your practice or HR systems.

Key features of AI insurance calling

Pod manages the whole insurance call process.

Start building

Claim status checks

Track insurance claim progress.

Benefit verification

Confirm deductibles and coverage.

Billing support

Call insurers about payments and balances.

Prior authorization

Confirm approvals for care.

AI workflow automation
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HIPAA & PCI compliant insurance automation

Pod keeps insurance calls secure and private.

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HIPAA compliance

  • Encryption
  • Role-based access
  • Audit logs
Safe for handling patient insurance data.

PCI compliance

  • Tokenized data
  • Secure storage
  • Fraud protection
Secure for insurance payments and billing calls.

Data privacy

  • Access restrictions
  • Secure APIs
  • Consent-based sharing
Strict controls for personal and plan information.

Frequently Asked Questions

Yes. Pod is HIPAA compliant and ensures all insurance-related calls are handled securely.