Pod answers endocrine calls instantly—booking visits, sharing approved lab messages, supporting refills and supplies, and routing urgent glycemic issues. Reduce hold times, protect PHI, and deliver 24/7 HIPAA-compliant support.
From diabetes centers to thyroid and osteoporosis clinics, Pod delivers reliable answering that reduces workload and improves access for chronic care patients.
Configure Pod with your business data and deploy to start handling calls.
Pod answers calls 24/7, understands customer needs, and provides intelligent responses.
Monitor performance, review call analytics, and continuously improve your AI agent's responses.
When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.
Pod integrates with EHRs, labs, and pharmacy/supply partners—so your team spends less time on phones and more time on patient care.
Sync demographics, appointments, and messaging. Pod follows your protocols and documents calls for accurate records.
Explore IntegrationsAccess controls, encryption, and audit logs protect PHI across intake, labs, refills, and supply requests—day or night.
See Compliance ControlsWhen a glycemic red flag or complex medication issue appears, Pod transfers the caller with structured context.
How Transfers WorkGuides for configuring Pod to your endocrine protocols—verification, labs messaging, refills, device supplies, and urgent escalation.
Set up intake, verification, scheduling, labs messaging, and escalation paths tailored to endocrinology.
Read moreTeach red flags for glycemic events, refill rules, supply steps, and patient education scripts for safer automation.
Read moreBuild flows for A1C/TSH messaging, prior auth checkpoints, and CGM/insulin supply requests with clear routing.
Read moreAutomate intake, scheduling, labs/refills, and supply guidance—while escalating urgent endocrine issues to the right clinician.
Start buildingCollects DOB and other identifiers before sharing PHI, lab messages, or medication information per clinic policy.
Read moreBooks new-patient, follow-up, and education visits; confirms prep and sends reminders to reduce no-shows.
Read moreDelivers approved A1C/TSH messages, captures refill details, and routes prior auth or exception cases with notes.
Read moreGuided capture for hypoglycemia/hyperglycemia symptoms with red-flag routing and warm transfers to clinicians.
Read morePod protects PHI with encryption, role-based access, and audit trails while enforcing HIPAA-aligned workflows across intake, labs, refills, and supplies.
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