AI-Powered Customer Support by Phone—24/7 Instant Help, Escalation & Multilingual Service
Pod delivers real-time customer support by phone, providing instant answers, urgent escalations, and multilingual help for any industry. Automate your support line, delight your customers, and boost satisfaction around the clock.
Scale AI Customer Support for Any Industry or Business Size
Pod automates customer support by phone for ecommerce, healthcare, finance, home services, and more—delivering instant answers, escalation, and multilingual help at any scale.
Setup & deploy your agent
Configure Pod with your business data and deploy to start handling calls.
Agent handles customer calls
Pod answers calls 24/7, understands customer needs, and provides intelligent responses.
Refine & optimize
Monitor performance, review call analytics, and continuously improve your AI agent's responses.
Route complex issues to a human
When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.
Your phone agent is ready!
Automated Customer Support by Phone, for Any Business
Pod connects to your support stack, ensures compliance, and can drive upsell or lead generation—all by phone.
Integrate With Your CRM & Help Desk
Pod connects to your CRM, help desk, or ticketing system for seamless customer support.
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Compliance, Privacy & Audit Trail
Pod ensures every call, escalation, and update is secure and fully logged for compliance.
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Drive Upsell & Lead Generation in Support Calls
Pod qualifies leads and identifies upsell opportunities during support calls—fueling your growth.
Learn MoreCustomer Support Automation Resources
How-to guides for building, training, and optimizing your AI phone agent for instant, always-on customer support.
Build an AI Customer Support Agent
How to set up Pod for phone-based, automated customer support.
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Train Pod With Your Support Scripts & FAQ
Teach Pod your scripts, FAQs, and policies for accurate phone support.
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Handle Custom or Tricky Support Scenarios
How to create flows for unique, sensitive, or high-touch customer support calls.
Read moreKey AI Phone Features for Customer Support
Pod automates always-on phone support, instant escalation, customer notifications, and multilingual service—improving experience at every touchpoint.
Start building24/7, Global, Always-On Support
Pod answers calls and provides support any time—nights, weekends, holidays, globally.
Read moreVoice Notifications & Follow-Ups
Pod sends real-time voice updates and follow-up notifications after every call.
Read moreUpfront Intake for Faster Support
Pod collects order numbers, account info, or reason for calling before resolving any issue.
Read moreMultilingual Phone Support
Pod provides customer support in any supported language for worldwide accessibility.
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Privacy & Security for AI Phone Customer Support
Pod encrypts every support call and customer record—meeting industry standards for privacy, security, and compliance.
Contact salesData Security
- AES-256 encryption
- TLS protocols
- Role-based access
Compliance Standards
- GDPR
- HIPAA readiness
- CCPA