AI-Powered Answering for Orthopedics—Scheduling, Imaging & Post-Op Care
Pod answers ortho calls instantly—booking consults, coordinating imaging, handling post-op questions, and routing urgent injury calls. Reduce wait times, cut hold music, and provide 24/7 HIPAA-compliant support.
Scale AI Answering for Any Orthopedic Practice
From sports medicine to joint replacement centers, Pod delivers reliable answering that reduces workload and improves access for new injuries and post-op patients.
Setup & deploy your agent
Configure Pod with your business data and deploy to start handling calls.
Agent handles customer calls
Pod answers calls 24/7, understands customer needs, and provides intelligent responses.
Refine & optimize
Monitor performance, review call analytics, and continuously improve your AI agent's responses.
Route complex issues to a human
When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.
Your phone agent is ready!
AI Answering Built for Orthopedic Workflows
Pod integrates with EHRs, imaging centers, and PT networks—so your team spends less time on phones and more time on patient care.
Integrate With Your EHR & Schedulers
Sync demographics and appointments. Pod follows your protocols and documents calls for consistent records.
Explore Integrations
HIPAA Compliance for Every Ortho Call
Encryption, access controls, and audit logs protect PHI across intake, results, imaging, and post-op guidance.
See Compliance Controls
Seamless Escalation to On-Call Providers
When a fracture, wound issue, or neurovascular concern appears, Pod transfers to staff with structured triage notes.
How Transfers WorkOrthopedic Answering Resources
Guides for configuring Pod to your ortho protocols—injury intake, imaging, DME, prior auth, and post-op messaging.
Build an Orthopedic Answering Agent
Set up intake, verification, scheduling, imaging status, and escalation paths tailored to orthopedics.
Read more
Train Pod on Ortho Protocols
Teach red-flags (compartment syndrome, wound issues), DME rules, and post-op instruction policies.
Read more
Design Imaging & Post-Op Flows
Build workflows for MRI/CT status, prior auth checkpoints, PT referrals, and after-hours escalation.
Read moreKey AI Phone Features for Orthopedics
Automate intake, imaging coordination, post-op guidance, and escalation—while protecting PHI and reducing admin workload.
Start buildingPatient Intake & Identity Verification
Collects DOB and other identifiers before sharing results or instructions, following your verification policy.
Read moreConsult & Follow-Up Scheduling
Books new-patient and post-op visits, confirms pre-visit requirements, and sends reminders to reduce no-shows.
Read moreImaging & DME Status
Shares MRI/CT order status, prior auth steps, and brace/DME guidance; routes exceptions to staff with notes.
Read moreClinical Triage & On-Call Escalation
Guided symptom capture (deformity, swelling, neurovascular signs) with red-flag routing and warm transfers.
Read more
Privacy & Security for Orthopedic Answering
Pod protects PHI with encryption, role-based access, and audit trails while enforcing HIPAA-aligned workflows across intake, imaging, and post-op support.
Contact salesData Security
- AES-256 encryption
- TLS protocols
- Role-based access
Compliance Standards
- HIPAA readiness
- GDPR
- CCPA