Reduce refund headaches at scale
Whether you process 10 or 10,000 refunds a month, Pod makes it seamless.
Setup & deploy your agent
Configure Pod with your business data and deploy to start handling calls.
Agent handles customer calls
Pod answers calls 24/7, understands customer needs, and provides intelligent responses.
Refine & optimize
Monitor performance, review call analytics, and continuously improve your AI agent's responses.
Route complex issues to a human
When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.
Your phone agent is ready!
Refund automation for every business type and customer interaction
Pod simplifies and automates refunds for e-commerce stores, SaaS subscriptions, and retail businesses, reducing support costs and ensuring fast customer resolution.
Automated eCommerce refund processing and return handling system
Pod integrates seamlessly with eCommerce platforms like Shopify, WooCommerce, and Magento to fully automate returns, refunds, and credit workflows, improving efficiency and customer trust.
Shopify + WooCommerce
AI connects directly to your order system.
Order lookup
Customers only need their email or order ID.
Return labels
AI generates and emails return labels instantly.
Partial refunds
Supports partial refunds for multi-item orders.
Fraud checks
AI prevents abuse by verifying purchase dates.
Inventory updates
Syncs with stock systems after returns.
Resources for AI refund handling
Learn how Pod reduces refund time, customer frustration, and team workload.
Guide: Automating eCommerce Refunds
Step-by-step refund automation playbook.
Case Study: 60% Faster Refunds
How a DTC brand reduced refund resolution times.
Integration Checklist
Everything you need to connect Pod with your order system.
Key features of AI refund handling
Pod makes refunds faster, safer, and easier for customers.
Start building24/7 refund initiation
Customers request refunds anytime.
Eligibility checks
AI enforces return/refund policies.
System integration
Connects with Shopify, Stripe, and POS.
Confirmation receipts
Customers get instant proof of refund.
Refund data security
Pod processes refunds securely and protects sensitive payment data.
Book a call with our teamPCI-compliant payments
- Tokenized transactions
- Secure refunds
- Compliance reporting
Fraud prevention
- Order verification
- Repeat request tracking
- Policy enforcement
Customer trust
- Instant confirmations
- Clear policies
- Secure integrations