Automate Surveys & Collect Voice Feedback—No More Missed Insights
Pod AI calls customers directly or answers inbound calls, asking questions and capturing authentic voice feedback. Gather real data, measure satisfaction, and get actionable insights—automatically.
Scale Voice Surveys & Feedback for Any Industry
Pod supports surveys and satisfaction calls for ecommerce, healthcare, home services, SaaS, and more—helping you measure satisfaction and improve operations in any region.
We design & deploy
Pod designs your agent, builds the context, and connects your systems so it’s ready for production.
Your agent handles calls
Pod-managed agents answer calls 24/7, book appointments, resolve issues, and capture lead details.
We monitor & improve
We review outcomes, tune behavior, and ship improvements so the agent keeps getting better over time.
Route complex issues to a human
When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.
Your phone agent is ready!
Unlock Customer Insights—Effortless, Accurate, Voice-Driven
Pod captures feedback right after the call, or at scale with automated surveys, giving your team real, actionable insights.
Automate Client Intake & Onboarding Feedback
Pod can collect detailed info or onboarding feedback as part of your intake process.
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Survey Customers After Every Order
Collect order-specific feedback or satisfaction scores following a completed order or service.
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Live Transfers for Escalated Feedback
If negative feedback is detected, Pod can transfer the caller to a live agent for immediate resolution.
Learn MoreSurveys & Feedback Automation Resources
Guides and best practices for building feedback flows and survey calls with Pod AI.
Create Your Survey Phone Agent
Build a Pod agent to automate customer surveys and collect post-call feedback.
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Build a Flexible Q&A Agent
How-to for designing agents that can ask anything and capture open-ended feedback.
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Train Your Knowledge Base for Surveys
Add survey scripts and response rules to Pod for custom voice survey flows.
Read moreKey Features for Voice Survey Automation
Pod manages surveys, tracks satisfaction, and enables feedback collection in any language.
Request a DemoKnowledge Base Integration
Reference your FAQ or survey scripts to ensure questions are always accurate.
Read moreCustomer Communication Management
Share survey results and follow up with customers using automated communication tools.
Read moreMulti-Language Voice Options
Conduct surveys and collect feedback in any language your customers speak.
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Privacy & Security for Survey Calls
Pod secures all feedback data with end-to-end encryption and strict compliance—only sharing responses with authorized staff.
Contact salesData Security
- AES-256 encryption
- TLS protocols
- Role-based access
Compliance Standards
- HIPAA readiness
- GDPR
- CCPA