AI-Driven Patient Outreach by Phone—Reminders, Results & Follow-Up Calls
Automate patient outreach with AI-powered phone calls. Pod reaches out to patients with reminders, lab results, appointment confirmations, and care follow-ups—saving staff time, improving patient outcomes, and delivering HIPAA-compliant communication at any scale.
Scale AI Patient Outreach for Any Clinic, Practice, or Hospital
Pod automates patient outreach calls for primary care, dental, vision, specialty clinics, and hospitals—delivering HIPAA-compliant, real-time updates to every patient, at any scale.
Setup & deploy your agent
Configure Pod with your business data and deploy to start handling calls.
Agent handles customer calls
Pod answers calls 24/7, understands customer needs, and provides intelligent responses.
Refine & optimize
Monitor performance, review call analytics, and continuously improve your AI agent's responses.
Route complex issues to a human
When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.
Your phone agent is ready!
Automated AI Phone Outreach for Every Patient
Pod connects with your EMR/EHR and appointment system, delivers HIPAA-compliant calls, and escalates to live agents for complex cases.
Integrate With Your EMR/EHR & Scheduling Tools
Pod syncs with your EMR, EHR, or patient communication platform for real-time, automated outreach.
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HIPAA Compliance for Every Call
Pod enforces HIPAA, privacy, and audit trails for every patient reminder, result, or follow-up.
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Escalate to Live Agents for Critical Calls
Pod transfers urgent or clinical calls to your care team or on-call staff—no patient left behind.
Learn MorePatient Outreach Automation Resources
How-to guides for building, training, and optimizing your AI phone agent for HIPAA-compliant, AI-driven patient outreach.
Build an AI Patient Outreach Agent
How to set up Pod for automated patient reminders, follow-ups, and lab result calls.
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Train Pod With Your Clinic Protocols
Teach Pod your appointment, result, and follow-up processes for tailored outreach.
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Handle Unique or Sensitive Patient Cases
How to design call flows for unique or sensitive outreach scenarios.
Read moreKey AI Phone Features for Patient Outreach Automation
Pod automates patient Q&A, intake, urgent escalation, and multilingual communication—delivering AI-driven, HIPAA-compliant outreach by phone.
Start buildingAnswer Patient Questions Instantly
Pod uses your clinic’s knowledge base to answer common patient questions or care instructions by phone.
Read morePatient Intake & Verification
Pod collects caller information and verifies identity before sharing sensitive details.
Read moreUrgent Call Transfer to Staff
Pod routes urgent or clinical calls to the right nurse, staff, or on-call doctor.
Read moreMulti-Language Patient Outreach
Pod delivers reminders and results in your patients’ preferred language for inclusive, accessible care.
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Privacy & Security for AI Patient Outreach
Pod encrypts every patient call, reminder, and result—meeting HIPAA, GDPR, and healthcare compliance standards.
Contact salesData Security
- AES-256 encryption
- TLS protocols
- Role-based access
Healthcare Compliance
- HIPAA readiness
- GDPR
- CCPA