Improve patient outcomes with
AI-driven healthcare outreach

Pod’s AI patient outreach software automates appointment reminders, prescription refills, and test result notifications while staying HIPAA-compliant, reducing no-shows and improving care delivery across clinics and hospitals.

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AI workflows designed for proactive patient care
From scheduling reminders to medication adherence, Pod automates patient outreach with compliance and empathy, allowing providers to focus on care rather than phone calls.
Build your first phone agent
Automated reminders for appointments and medications
Pod reduces no-shows and missed doses by proactively contacting patients with personalized reminders across voice, SMS, and email.
HIPAA-compliant patient engagement at scale
AI securely handles sensitive health information while engaging patients with reminders, instructions, and follow-up communications.
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HOW IT WORKS

Scale healthcare outreach across thousands of patients

Pod manages outreach for large hospital systems, private practices, and specialty clinics, ensuring every patient gets timely reminders without overwhelming staff.

01

Setup & deploy your agent

Configure Pod with your business data and deploy to start handling calls.

02

Agent handles customer calls

Pod answers calls 24/7, understands customer needs, and provides intelligent responses.

03

Refine & optimize

Monitor performance, review call analytics, and continuously improve your AI agent's responses.

04

Route complex issues to a human

When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.

Setup & deploy your agent

Your phone agent is ready!

Setup Complete

Reduce no-shows and improve adherence with AI patient outreach

AI phone answering service software isn’t just for call centers — Pod helps healthcare providers improve patient care with proactive outreach. From appointment confirmations to prescription reminders, Pod ensures patients never miss critical steps in their care journey.

AI healthcare automation for hospitals and multi-site systems

Large hospitals and health systems benefit from Pod’s ability to scale outreach across thousands of patients, reducing missed appointments and improving care coordination.

Lead generation and management
New Customers

Enterprise-scale patient outreach

Contact thousands of patients daily with automated reminders and updates.

Seamless EHR integration

Sync with Epic, Cerner, or Meditech to keep appointment and billing data updated.

Multilingual support

Engage diverse patient populations with reminders in multiple languages.

Care team alerts

Notify staff when patients request changes or need additional support.

HIPAA-ready data handling

Ensure compliance with all healthcare privacy regulations.

Reduced patient no-shows

Lower missed appointments through consistent outreach.

Resources for AI patient outreach

Learn how AI healthcare automation improves patient engagement, reduces no-shows, and enhances medication adherence across clinics, hospitals, and pharmacies.

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Guide to AI healthcare automation

Discover how AI transforms patient engagement and communication.

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Case study: hospital no-show reduction

See how a hospital reduced no-shows by 40% using AI appointment reminders.

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Medication adherence strategies

Explore how AI reminders improve refill rates and patient outcomes.

Workflow features that make healthcare outreach intelligent

Pod’s AI workflows are designed with empathy, compliance, and scalability in mind to ensure patient communication is seamless and effective.

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Custom reminder schedules

Set reminders based on appointment type, medication schedules, or provider preference.

HIPAA-compliant security

Protect sensitive patient information during every call and message.

Two-way communication

Allow patients to confirm, reschedule, or request information instantly.

EHR and pharmacy integration

Sync directly with existing systems to update records in real time.

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Compliance and security for healthcare AI outreach

Pod ensures every interaction is secure, encrypted, and HIPAA-compliant, protecting patient privacy while improving communication efficiency.

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HIPAA-compliant patient engagement

  • Encrypted patient data
  • Secure call handling
  • Audit-ready logs
Pod ensures that all data and outreach meet healthcare compliance standards.

Data encryption in transit and rest

  • Bank-level encryption
  • Role-based access controls
  • Automatic secure backups
All communications are encrypted with healthcare-grade security protocols.

Compliance with healthcare workflows

  • HIPAA adherence
  • Compliant scripting
  • Privacy-first design
AI workflows are designed for medical environments, balancing efficiency with patient trust.

Frequently Asked Questions

Yes. Pod ensures all outreach workflows and data handling meet HIPAA standards for patient privacy and security.