AI Phone Support That Never Sleeps for Your Online Store

Pod answers customer calls about orders, returns, and product info—so your shoppers always get help, even after hours, and you never miss a sale.

Don't have a phone number? Launch the web demo

Why ecommerce companies use Pod

Pod builds AI voice agents that handle customer calls 24/7, track orders, process returns, and resolve issues—so you never lose a customer or miss a sale.

Request a Demo

Train on your product & company data

Teach Pod your catalog and FAQs so it gives fast, accurate answers every time.

Multi-language support for e-commerce

Pod supports 25+ languages so every customer gets answers in their language.

Backed By

See how much time
Pod can save your team

Find out how much time your ecommerce team could save by automating customer inquiries, order tracking, and support calls with Pod.

Automate your ecommerce customer service and save hours every month

Adjust the numbers below to see your potential savings on order tracking, returns processing, and customer support calls.

Calls per day

100

Minutes per call

600

hours saved per month

Ecommerce workflows that work for you

Pod integrates with your existing ecommerce systems to create seamless workflows that handle every customer interaction.

Request a Demo

Order tracking requests

Automatically provide real-time order status, shipping updates, and delivery confirmations.

Returns processing requests

Streamline returns and exchanges with automated processing and customer communication.

Product inquiry requests

Handle product questions, availability checks, and recommendations automatically.

Customer support escalation

Intelligently route complex issues to human agents when needed.

Scale quickly. Stay in control.

With Pod, your customers can effortlessly track orders, process returns, get product information, and resolve issues through natural and intuitive AI-powered conversations.

We design & deploy

Pod designs your agent, builds the context, and connects your systems so it’s ready for production.

Your agent handles calls

Pod-managed agents answer calls 24/7, book appointments, resolve issues, and capture lead details.

We monitor & improve

We review outcomes, tune behavior, and ship improvements so the agent keeps getting better over time.

Route complex issues to a human

When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.

Your phone agent is ready!

Setup Complete

Pod-managed AI phone agents for e-commerce

Pod designs, integrates, and operates AI agents that handle order status, returns, product questions, and support calls. We take ownership of deployment and continuous improvement so you capture more revenue without adding headcount.

🛒

Order management

Automate order tracking, fulfillment, and customer communication with Pod's AI-powered order management system.

🚀

White-glove onboarding

Pod connects Shopify/WooCommerce, inventory, and support systems, then deploys a production-ready agent.

💬

Expert Support

Our team is here to help you every step of the way. We're available to answer your questions, troubleshoot issues, and ensure you're getting the most out of Pod.