Protect and grow your online reputation with
AI-powered ORM

Pod integrates with your online reputation management platforms to monitor reviews, draft smart responses, and engage with customers in real time — keeping your brand trusted and visible.

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AI workflows for review management
Pod makes ORM effortless by combining real-time monitoring with AI-powered responses and escalation handling.
Build your first phone agent
Deploy phone automation in minutes
Smart monitoring
Pod tracks reviews across Google, Yelp, Facebook, and other platforms.
Automated response
AI replies instantly to positive feedback and flags negative reviews for escalation.
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HOW IT WORKS

Scale customer trust with AI-powered ORM

Every review gets acknowledged, every issue gets escalated, and your reputation stays protected around the clock.

01

Setup & deploy your agent

Configure Pod with your business data and deploy to start handling calls.

02

Agent handles customer calls

Pod answers calls 24/7, understands customer needs, and provides intelligent responses.

03

Refine & optimize

Monitor performance, review call analytics, and continuously improve your AI agent's responses.

04

Route complex issues to a human

When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.

Setup & deploy your agent

Your phone agent is ready!

Setup Complete

AI ORM for every industry

Pod helps businesses in all industries protect their reputation and turn reviews into growth.

Local businesses thrive on reviews

Pod keeps Google Business Profile and Yelp reviews managed at scale for home services, salons, gyms, and more.

Lead generation and management
New Customers

Google review replies

Automate review responses directly on your Google profile.

Yelp monitoring

Track and respond to Yelp reviews instantly.

Sentiment alerts

Get notified when negative reviews appear.

Private follow-ups

Reach out to unhappy customers before reviews spread.

Brand consistency

AI uses your tone and templates to stay on-brand.

Multi-location support

Manage reviews for multiple storefronts or regions.

Resources for AI ORM integration

Learn how Pod transforms reputation management with AI.

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Guide: AI for Online Reviews

Step-by-step playbook to automate ORM with Pod.

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Case Study: 5-Star Reputation at Scale

How a local chain used Pod to double positive reviews.

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Checklist: ORM AI Setup

Everything you need to connect Pod to your review sites.

Key features of AI ORM

Pod protects your brand reputation by combining AI response automation with smart monitoring.

Start building

Multi-platform coverage

Manage reviews across Google, Yelp, Facebook, and more.

Sentiment detection

AI identifies tone and urgency in each review.

Escalation routing

Negative reviews flagged to managers instantly.

Custom brand tone

AI matches your brand voice in every response.

AI workflow automation
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ORM data security & compliance

Pod ensures review management stays secure, private, and compliant.

Book a call with our team

Secure API connections

  • End-to-end encryption
  • OAuth2 secure logins
  • Scoped permissions
Pod integrates with ORM platforms using encrypted APIs.

HIPAA-ready for healthcare

  • HIPAA safeguards
  • Audit trails
  • Data anonymization
AI ORM workflows designed for healthcare compliance.

Data control

  • Role-based access
  • Granular response templates
  • Review escalation settings
Businesses control which platforms Pod can monitor and respond to.

Frequently Asked Questions

Yes. Pod can post instant replies using your brand tone while escalating sensitive issues to your team.