AI Voice Technical Support—Automated Troubleshooting, 24/7, By Phone
Pod AI answers technical support calls, solves customer issues using your knowledge base, and offers instant escalation to human agents. Deliver consistent, always-on AI customer support in any region and language.
Scale AI Voice Technical Support for Any Industry & Region
Pod powers technical support for SaaS, electronics, telecom, and local businesses—helping you deliver fast, reliable AI phone help anywhere in the world.
Setup & deploy your agent
Configure Pod with your business data and deploy to start handling calls.
Agent handles customer calls
Pod answers calls 24/7, understands customer needs, and provides intelligent responses.
Refine & optimize
Monitor performance, review call analytics, and continuously improve your AI agent's responses.
Route complex issues to a human
When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.
Your phone agent is ready!
AI Voice Support That Builds Trust and Resolves Issues Fast
Pod delivers reliable technical help, ensures compliance for regulated industries, keeps customers updated, and integrates with your support stack for seamless ticket handling.
Enforce Compliance on Every Support Call
Pod monitors and enforces your process for sensitive or regulated support cases, creating a full audit trail.
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Proactive Customer Communications
Pod notifies customers with updates, ticket status, and call-back reminders—improving satisfaction.
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Integrate Pod with Your Help Desk or CRM
Pod connects with your support tools for seamless ticket creation, updates, and case management.
Learn MoreTechnical Support Automation Resources
Guides for building, training, and optimizing your Pod technical support agent—covering everything from simple Q&A to advanced troubleshooting.
Build a Technical Support Phone Agent
Step-by-step guide to creating a Pod agent that automates troubleshooting and customer support.
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Train Your Knowledge Base for Tech Support
Teach Pod your support guides and troubleshooting logic for instant, accurate answers.
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Open-Ended Troubleshooting & Support
How to build an agent that can handle unique, advanced, or open-ended tech support questions.
Read moreAI Phone Features for Technical Support Automation
Pod automates troubleshooting, intake, live escalations, and multilingual support by phone—improving customer experience and reducing costs.
Start buildingLive Call Transfers
Pod escalates technical issues to your human support team when AI can't resolve the problem.
Read moreClient Intake Automation
Pod collects device, account, and issue details up front, so every call is efficient.
Read more24/7 After-Hours Support
Pod provides non-stop technical support by phone, including nights, weekends, and holidays.
Read moreMulti-Language Voice Options
Pod delivers technical troubleshooting in the customer's preferred language.
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Privacy & Security for AI Phone Support
Pod protects every technical support call with end-to-end encryption and industry compliance—so sensitive data stays secure.
Contact salesData Security
- AES-256 encryption
- TLS protocols
- Role-based access
Compliance Standards
- HIPAA readiness
- GDPR
- CCPA