Pod is voice-first AI built for real calls. Fin is a generalist helpdesk bot that treats phone as just another channel.
Experience superior performance, dedicated support, and enterprise-grade security that outperforms the competition.
Ultra-low latency for natural phone calls.
Custom onboarding. We help you launch agents
30+ languages supported with natural voices
SOC2 + HIPAA Zero Data Retention
See how Pod's enterprise-grade AI calling platform compares to Fin.
White-glove onboarding. Fast launch in minutes with no technical expertise required.
Setup tied to helpdesk integration. Requires configuration across multiple channels.
Simple, predictable pricing based on minutes. No hidden fees or minimums.
Per-resolution pricing with minimum commitments. Costs can be unpredictable.
<350ms latency for natural, human-like phone conversations.
Optimized for chat first. Phone is an additional channel, not native.
30+ native languages with natural-sounding voices and mid-call switching.
45+ languages supported, primarily optimized for chat and text.
Connects with CRMs, calendars, and custom tools directly from calls
Integrates with major helpdesks and CRM platforms like Zendesk and Salesforce.
Built-in scheduling, surveys, campaigns, and call routing per agent.
Workflow builder for routing and automations across channels.
Inbound routing, call transfers, and seamless escalation to humans.
Handles inbound calls but routing and escalation are less robust.
Direct knowledge base connections, document ingestion, and custom expertise.
Knowledge tied to helpdesk context. Manual configuration required for documents.
SOC2, HIPAA, Zero Data Retention, SSO, RBAC, and enterprise-grade controls.
SSO, IP restrictions, JWT authentication. No HIPAA or self-hosting option.
Dedicated Success Manager, priority support, and ongoing optimization.
Documentation and helpdesk resources. Limited direct success management.
Watch Pod handle real inbound and outbound calls: verify customers, look up orders, schedule appointments, and escalate to humans when needed.
Connect your number, add your knowledge, and choose actions (lookups, bookings, payments). Pod handles calls, resolves requests, and hands off when needed.
Configure Pod with your business data and deploy to start handling calls.
Pod answers calls 24/7, understands customer needs, and provides intelligent responses.
Monitor performance, review call analytics, and continuously improve your AI agent's responses.
When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.