AI-Powered Answering for ENT—Scheduling, Triage & Post-Op Support
Pod answers ENT calls instantly—booking consults, coordinating audiology, sharing approved post-op messages, and routing urgent symptoms. Reduce hold times, protect PHI, and deliver 24/7 HIPAA-compliant support without adding staff.
Scale AI Answering for Any ENT Practice
From general otolaryngology to sinus, audiology, and pediatric ENT, Pod delivers reliable answering that reduces workload and improves patient access.
Setup & deploy your agent
Configure Pod with your business data and deploy to start handling calls.
Agent handles customer calls
Pod answers calls 24/7, understands customer needs, and provides intelligent responses.
Refine & optimize
Monitor performance, review call analytics, and continuously improve your AI agent's responses.
Route complex issues to a human
When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.
Your phone agent is ready!
AI Answering Built for ENT Workflows
Pod integrates with EHRs, audiology systems, and scheduling tools—so your team spends less time on phones and more time on patient care.
Integrate With Your EHR & Scheduler
Sync demographics, appointments, and messages. Pod follows your protocols and documents calls for accurate records.
Explore Integrations
HIPAA Compliance for Every ENT Call
Access controls, encryption, and audit logs protect PHI across intake, triage, and post-op communication—day or night.
See Compliance Controls
Seamless Escalation to Clinicians
When red-flags or complex cases appear, Pod transfers the caller with structured notes so staff can act quickly.
How Transfers WorkENT Answering Resources
Guides for configuring Pod to your ENT protocols—verification, triage, audiology coordination, post-op messaging, and after-hours escalation.
Build an ENT Answering Agent
Set up intake, verification, scheduling, and escalation paths tailored to ENT clinics and surgery centers.
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Train Pod on ENT Protocols
Teach red-flags for epistaxis, otitis media, post-op concerns, and vertigo; define transfer paths for safety.
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Design Post-Op & Audiology Flows
Build workflows for post-op instructions, device checks, and allergy shot cadence with clear routing rules.
Read moreKey AI Phone Features for ENT Clinics
Automate intake, scheduling, audiology coordination, and secure post-op messaging—while escalating urgent ENT concerns safely.
Start buildingPatient Intake & Identity Verification
Collects DOB or MRN before sharing PHI, lab messages, or post-op guidance, following your verification policy.
Read moreScheduling & Reminder Automation
Books consults and follow-ups, confirms pre-op steps, and sends reminders to cut no-shows and phone backlog.
Read moreAudiology & Allergy Shot Coordination
Guides hearing test/device checks and allergy shot cadence; routes exceptions or prior auth questions with notes.
Read moreClinical Triage & On-Call Escalation
Captures ear pain, drainage, epistaxis severity, sinus pressure, and vertigo red-flags; warm-transfers urgent cases.
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Privacy & Security for ENT Answering
Pod protects PHI with encryption, role-based access, and audit trails while enforcing HIPAA-aligned workflows across intake, triage, and post-op support.
Contact salesData Security
- AES-256 encryption
- TLS protocols
- Role-based access
Compliance Standards
- HIPAA readiness
- GDPR
- CCPA