Pod answers rheumatology calls instantly—booking visits, sharing approved lab updates, supporting medication refills, and routing urgent flares. Reduce wait times, support chronic care, and deliver HIPAA-compliant phone coverage 24/7.
From arthritis clinics to lupus and autoimmune specialty practices, Pod delivers reliable answering that reduces admin load and improves patient access.
Configure Pod with your business data and deploy to start handling calls.
Pod answers calls 24/7, understands customer needs, and provides intelligent responses.
Monitor performance, review call analytics, and continuously improve your AI agent's responses.
When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.
Pod integrates with EHRs, labs, and infusion scheduling systems—so your team can focus on patient care, not endless phone calls.
Sync patient demographics, appointments, and infusion schedules. Pod documents all calls directly into the record.
Explore IntegrationsEncryption, access controls, and audit logs protect PHI across intake, labs, refills, and infusion scheduling.
See Compliance ControlsWhen a flare, infection concern, or urgent symptom is reported, Pod transfers calls with triage notes attached.
How Transfers WorkGuides for configuring Pod to your rheumatology protocols—lab messaging, refill support, infusion scheduling, and flare escalation.
Set up intake, lab messaging, scheduling, and escalation paths tailored to rheumatology clinics.
Read moreTeach flare red-flags, infusion scheduling rules, and refill policies for accurate automated answering.
Read moreSet up workflows for flare triage, biologic refills, infusion reminders, and after-hours escalation.
Read moreAutomate intake, scheduling, labs, refills, and infusion workflows—while escalating urgent autoimmune concerns safely.
Start buildingCollects DOB or MRN before sharing PHI, lab messages, or medication details, following your verification policy.
Read moreBooks follow-ups for autoimmune conditions, infusion visits, and routine labs, reducing administrative workload.
Read moreShares approved lab results, captures medication refill requests, and escalates complex cases with notes.
Read moreCaptures flare symptoms (pain, swelling, fever, rash), flags urgent issues, and warm-transfers to on-call clinicians.
Read morePod protects PHI with encryption, access controls, and audit trails while enforcing HIPAA-aligned workflows across intake, labs, refills, and infusion support.
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