Pod vs Thoughtly: Enterprise Voice vs Visual Builder

Pod AI delivers <350ms latency, clear pricing, and enterprise compliance. Thoughtly provides a no-code visual builder with inbound and outbound calling, but lacks transparency on latency guarantees and enterprise controls.

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Why Businesses Choose Pod over Thoughtly

Experience superior performance, dedicated support, and enterprise-grade security that outperforms the competition.

350ms

Performance

<350ms latency for natural calls

Fast Setup

White-glove onboarding, live in minutes

EN
ES
FR
AR

Multilingual

30+ languages with natural voices

SOC2
HIPAA

Enterprise-Grade

SOC2 + HIPAA with zero data retention

Compare Pod and Thoughtly

See how Pod’s enterprise-ready AI calling compares to Thoughtly’s no-code visual voice platform.

Category

Pod AI

Thoughtly

Setup & Onboarding

White-glove onboarding, no technical work required

Drag-and-drop builder, no-code setup with visual editor

Pricing & Transparency

Clear per-minute billing, no hidden extras

Starts at ~5¢ per minute; add-ons and overages not fully detailed

Performance

<350ms latency, call-optimized

Claims sub-second response times, but no published benchmarks

Languages & Voices

30+ languages, mid-call switching

Supports multiple languages; mid-call switching not confirmed

Integrations

CRMs, calendars, Zapier, custom APIs

CRM, calendar, SMS, SIP, and workflow automations available

Workflows

Built-in scheduling, campaigns, routing

Conversation editor + skills library, automation triggers

Call Handling

Inbound, outbound, transfers, escalation

Supports inbound + outbound; transfers and escalation less documented

Knowledge Integration

Direct KB ingestion + document connections

Knowledge added via skills and APIs; max KB size not listed

Security & Compliance

SOC2, HIPAA, SSO, RBAC, optional self-hosting

HIPAA listed; self-hosting not confirmed

Deployment Flexibility

Cloud or self-hosted options

Self-hosting not listed

Support

Dedicated success manager, 24/7 support

Docs, ticket system, and accelerator program

Automate every single call

Watch Pod handle real calls instantly: verifying customers, booking, answering FAQs, and escalating to humans — without complex setup.

Background
Background

How Pod AI Calling Works

Pod connects directly to your phones, sets up AI agents for your workflows, and integrates with your stack.

01

Setup & deploy your agent

Configure Pod with your business data and deploy to start handling calls.

02

Agent handles customer calls

Pod answers calls 24/7, understands customer needs, and provides intelligent responses.

03

Refine & optimize

Monitor performance, review call analytics, and continuously improve your AI agent's responses.

04

Route complex issues to a human

When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.

Setup & deploy your agent

Your phone agent is ready!

Setup Complete

Frequently asked questions

Pod is enterprise-ready, voice-first, and optimized for latency. Thoughtly offers a no-code builder aimed at SMBs with inbound/outbound calling.