Instant Answers from Your Knowledge Base

Pod AI agents pull answers directly from your documentation, FAQ, and help center—so customers get fast, accurate responses 24/7. No more repetitive questions or outdated info.

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Demo Video

Demo Video

WATCH THE DEMO
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Dashboard showing connected knowledge bases

Connect Any Source of Truth

Upload documents, sync your website, or connect knowledge bases like Notion or Zendesk. Pod instantly indexes your content so agents always answer with the most up-to-date information.

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Visualization of real-time answer retrieval from documents

Real-Time Knowledge Retrieval

Pod’s AI finds and delivers relevant answers on every call or chat—using your own docs, not generic scripts. Responses stay accurate as your content updates automatically.

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Preview of AI feedback loop for knowledge improvement

Continuous Learning & Feedback

Pod flags unanswered questions, gaps, or outdated info—helping your team improve knowledge and reduce future workload. Easily update answers and close the loop on every customer issue.

Keep Your Answers Always Up-to-Date

Pod automatically syncs and re-indexes your documentation, FAQs, and help center content, so agents always answer with the latest knowledge—no manual updates required.

AI automation dashboard for knowledge retrieval

Easy knowledge base setup

Connect your documents or website in minutes—Pod instantly starts pulling answers from your source of truth.

Automatic answer extraction

Pod’s AI parses your docs and FAQs to find the most relevant answer on every call or chat, without human review.

Smart feedback loop

Get reports on unanswered questions and improvement suggestions—so you can keep your knowledge base fresh.

Instant knowledge updates

Whenever your documentation changes, Pod re-syncs automatically so answers are always current.

Everything you need to know about Knowledge Base Integration

Pod uses AI to search your documentation, FAQs, and help articles in real time. When a customer asks a question, Pod finds the most relevant answer from your connected sources and delivers it instantly.

Ready to automate answers with your knowledge base?