Automate Customer Communication & Service Updates

Pod keeps your customers informed with automated service reminders, job updates, and follow-up messages—so you never miss an opportunity to engage or upsell.

Customer communication management demo background
Background

Demo Video

Demo Video

WATCH THE DEMO
Background tree image
Dashboard showing automated service reminders

Automated Service Reminders

Pod sends reminders before every appointment—by phone, text, or email—so clients never forget a visit and your team stays booked and on time.

Background tree image
Visualization of job status and updates

Job Status Updates in Real Time

Customers receive instant updates when a tech is on the way, delayed, or the job is complete. Keep homeowners informed every step of the way, automatically.

Background tree image
Preview of automated follow-up and review request workflow

Automated Follow-Up & Review Requests

After the job is done, Pod sends thank-yous, satisfaction surveys, or review requests—helping you win repeat business and boost your online reputation.

AI-Powered Customer Communication

Pod’s AI manages reminders, job updates, and follow-ups—reducing no-shows, improving customer satisfaction, and growing your business automatically.

AI dashboard for customer communication automation

Automated appointment reminders

Send reminders over the phone to keep jobs on the calendar.

Real-time job status updates

Notify customers when techs are on the way or jobs are running late.

Follow-up surveys & review requests

Request reviews and feedback after service to boost your reputation.

CRM & scheduling integration

Sync all communications with your CRM, dispatch, or scheduling tools.

Everything you need to know about Customer Communication Management

Yes! Pod sends reminders before every service, reducing no-shows and late cancellations.

Ready to automate customer communication?