Seamless Call Transfers, Every Time
Effortlessly transfer live calls to the right person, team, or number with AI-powered call routing. Ensure customers reach the right expert, every time, without confusion or dropped calls.
Demo Video
Demo Video
Works with Your Existing Tools
Pod’s call transfer feature connects with leading phone providers and CRMs. Easily route calls through Twilio, Telnyx, and integrate with platforms like Salesforce or HubSpot using our Zapier integration or direct API.
Find the software you use
Airtable
Buffer
Cal.com
Calendly
Close
Cognito Forms
Customer.io
Docusign
Eventbrite
Gmail
Google Ads
Google Analytics 4
Google BigQuery
Google Calendar
Google Contacts
Google Docs
Google Drive
Google Forms
Google Sheets
Granola
HubSpot
Jotform
LinkedIn Ads
LinkedIn Conversions
Mailchimp
Microsoft Excel
Microsoft Office 365
Microsoft Outlook
Motion
MySQL
Notion
PayPal
Pipedrive
SEMrush
SQL Server
Salesforce
SendGrid
Square
Stripe
Tally
Telegram
Telnyx
Textline
Trello
Twilio
Typeform
WooCommerce
Zendesk
Zoho CRM
Zoho Recruit
Airtable
Buffer
Cal.com
Calendly
Close
Cognito Forms
Customer.io
Docusign
Eventbrite
Gmail
Google Ads
Google Analytics 4
Google BigQuery
Google Calendar
Google Contacts
Google Docs
Google Drive
Google Forms
Google Sheets
Granola
HubSpot
Jotform
LinkedIn Ads
LinkedIn Conversions
Mailchimp
Microsoft Excel
Microsoft Office 365
Microsoft Outlook
Motion
MySQL
Notion
PayPal
Pipedrive
SEMrush
SQL Server
Salesforce
SendGrid
Square
Stripe
Tally
Telegram
Telnyx
Textline
Trello
Twilio
Typeform
WooCommerce
Zendesk
Zoho CRM
Zoho Recruit
Need a custom integration built? Let us handle it for you today.
Contact Sales
Instant Transfers to Any Line
Move callers between departments, agents, or external numbers with one click—or let Pod’s AI handle transfers automatically. No need to put callers on hold or make them repeat themselves.
Context Sharing with Whisper Messages
Before transferring a call, Pod can deliver a quick whisper message or summary to the transferee—sharing key details from the conversation so far, like caller’s name, reason for the call, and any important context. That means every transfer is smooth and no information gets lost.
Route to Mobile, Desk, or Teams
Transfer calls to mobile phones, desk phones, remote workers, or even other AI agents. Pod routes calls wherever your team is, ensuring flexibility and zero missed opportunities.
Smart call routing without the friction
Pod’s AI instantly recognizes customer needs and connects them to the right person or department. Transfers are smooth, context-rich, and require zero manual effort.
AI-driven call handoff
Pod recognizes when a transfer is needed and passes the caller—with full context—directly to the right teammate or department.
Transfer to external numbers
Send calls to any phone number, inside or outside your company, with zero delay and no lost information.
Context sharing
Automatically pass caller details, conversation history, and intent during every transfer—so handoffs feel personal and informed.
Warm & Blind Transfers
Choose between warm (announced) and blind (unannounced) transfers based on your workflow. Pod’s AI can introduce the call and share important context before connecting, so no information gets lost in the handoff.