Order Management, Automated by AI
Pod lets your customers check order status, track shipments, update details, or make changes—all by phone, anytime. Free up your team from routine order calls and deliver faster answers to customers.
Demo Video
Demo Video
Connect to Your E-Commerce Stack
Integrate Pod with Shopify, WooCommerce, custom order platforms, or CRM systems. Use Zapier or our API to sync order data and automate workflows.
Find the software you use
Airtable
Buffer
Cal.com
Calendly
Close
Cognito Forms
Customer.io
Docusign
Eventbrite
Gmail
Google Ads
Google Analytics 4
Google BigQuery
Google Calendar
Google Contacts
Google Docs
Google Drive
Google Forms
Google Sheets
Granola
HubSpot
Jotform
LinkedIn Ads
LinkedIn Conversions
Mailchimp
Microsoft Excel
Microsoft Office 365
Microsoft Outlook
Motion
MySQL
Notion
PayPal
Pipedrive
SEMrush
SQL Server
Salesforce
SendGrid
Square
Stripe
Tally
Telegram
Telnyx
Textline
Trello
Twilio
Typeform
WooCommerce
Zendesk
Zoho CRM
Zoho Recruit
Airtable
Buffer
Cal.com
Calendly
Close
Cognito Forms
Customer.io
Docusign
Eventbrite
Gmail
Google Ads
Google Analytics 4
Google BigQuery
Google Calendar
Google Contacts
Google Docs
Google Drive
Google Forms
Google Sheets
Granola
HubSpot
Jotform
LinkedIn Ads
LinkedIn Conversions
Mailchimp
Microsoft Excel
Microsoft Office 365
Microsoft Outlook
Motion
MySQL
Notion
PayPal
Pipedrive
SEMrush
SQL Server
Salesforce
SendGrid
Square
Stripe
Tally
Telegram
Telnyx
Textline
Trello
Twilio
Typeform
WooCommerce
Zendesk
Zoho CRM
Zoho Recruit
Need a custom integration built? Let us handle it for you today.
Contact Sales
Real-Time Order Status & Tracking
Callers can check their order status, shipment updates, or expected delivery dates instantly. Pod connects to your e-commerce or order management system for up-to-date answers.
Self-Service Order Updates
Pod’s AI helps callers update shipping info, confirm addresses, or request order changes—reducing the need for human intervention and eliminating back-and-forth.
Automated Notifications & Follow-Up
Pod can send confirmation calls after every update, keeps customers informed, and can escalate complex requests to your team.
AI Order Management with Zero Manual Work
Pod’s agents answer questions, update orders, and send notifications—fully integrated with your existing order systems for real-time accuracy.
Order status checks
Callers can check order, shipping, or delivery status by phone—instantly and automatically.
Order updates & changes
Pod helps customers update addresses or order details without waiting on hold.
Automated notifications
Send real-time confirmations and updates by phone after every order change or inquiry.
Escalation for complex issues
Pod can route calls or flag orders for human review if requests are outside automation rules.