AI Phone Support That Never Sleeps for Your Online Store

Pod answers customer calls about orders, returns, and product info—so your shoppers always get help, even after hours, and you never miss a sale.

Don't have a phone number? Launch the web demo

Why ecommerce companies use Pod

Pod builds AI voice agents that handle customer calls 24/7, track orders, process returns, and resolve issues—so you never lose a customer or miss a sale.

Build your first phone agent

Deploy phone automation in minutes

Train on your product & company data

Teach Pod your catalog and FAQs so it gives fast, accurate answers every time.

Multi-language support for e-commerce

Pod supports 25+ languages so every customer gets answers in their language.

Backed By

See how much time
Pod AI can save you

Find out how much time your ecommerce team could save by automating customer inquiries, order tracking, and support calls with Pod.

Automate your ecommerce customer service and save hours every month

Adjust the numbers below to see your potential savings on order tracking, returns processing, and customer support calls.

Calls per day

100

Minutes per call

600

hours saved per month

Ecommerce workflows that work for you

Pod integrates with your existing ecommerce systems to create seamless workflows that handle every customer interaction.

Start building

Order tracking requests

Automatically provide real-time order status, shipping updates, and delivery confirmations.

Returns processing requests

Streamline returns and exchanges with automated processing and customer communication.

Product inquiry requests

Handle product questions, availability checks, and recommendations automatically.

Customer support escalation

Intelligently route complex issues to human agents when needed.

Scale quickly. Stay in control.

With Pod, your customers can effortlessly track orders, process returns, get product information, and resolve issues through natural and intuitive AI-powered conversations.

Setup & deploy your agent

Configure Pod with your business data and deploy to start handling calls.

Agent handles customer calls

Pod answers calls 24/7, understands customer needs, and provides intelligent responses.

Refine & optimize

Monitor performance, review call analytics, and continuously improve your AI agent's responses.

Route complex issues to a human

When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.

Your phone agent is ready!

Setup Complete

Launch Pod for E-Commerce—Fast, Simple, and Supported

Pod is built for growing online stores: Start in minutes with guided setup, integrations with your e-commerce tools, and expert help to maximize every customer conversation—no technical background required.

🛒

Order management

Automate order tracking, fulfillment, and customer communication with Pod's AI-powered order management system.

🚀

Setup in Minutes

Pod's guided setup wizard helps you connect your e-commerce platform and tools in minutes, so you can start answering customer calls immediately.

💬

Expert Support

Our team is here to help you every step of the way. We're available to answer your questions, troubleshoot issues, and ensure you're getting the most out of Pod.