Order Tracking & Shipping Updates, Automated
Let customers check their order status, shipping progress, and delivery confirmations by phone—anytime, instantly. Pod answers order tracking questions automatically, reducing routine calls and delighting customers with real-time info.
Demo Video
Demo Video
Integrate with Your Order & Shipping Systems
Connect Pod to Shopify, WooCommerce, ShipStation, custom platforms, or CRMs. Use Zapier or API to sync order data and automate updates.
Find the software you use
Airtable
Buffer
Cal.com
Calendly
Close
Cognito Forms
Customer.io
Docusign
Eventbrite
Gmail
Google Ads
Google Analytics 4
Google BigQuery
Google Calendar
Google Contacts
Google Docs
Google Drive
Google Forms
Google Sheets
Granola
HubSpot
Jotform
LinkedIn Ads
LinkedIn Conversions
Mailchimp
Microsoft Excel
Microsoft Office 365
Microsoft Outlook
Motion
MySQL
Notion
PayPal
Pipedrive
SEMrush
SQL Server
Salesforce
SendGrid
Square
Stripe
Tally
Telegram
Telnyx
Textline
Trello
Twilio
Typeform
WooCommerce
Zendesk
Zoho CRM
Zoho Recruit
Airtable
Buffer
Cal.com
Calendly
Close
Cognito Forms
Customer.io
Docusign
Eventbrite
Gmail
Google Ads
Google Analytics 4
Google BigQuery
Google Calendar
Google Contacts
Google Docs
Google Drive
Google Forms
Google Sheets
Granola
HubSpot
Jotform
LinkedIn Ads
LinkedIn Conversions
Mailchimp
Microsoft Excel
Microsoft Office 365
Microsoft Outlook
Motion
MySQL
Notion
PayPal
Pipedrive
SEMrush
SQL Server
Salesforce
SendGrid
Square
Stripe
Tally
Telegram
Telnyx
Textline
Trello
Twilio
Typeform
WooCommerce
Zendesk
Zoho CRM
Zoho Recruit
Need a custom integration built? Let us handle it for you today.
Contact Sales
Instant Order Status Updates
Pod connects to your e-commerce or order management system to answer order status questions in real time. Customers can check if their order has shipped, see expected delivery dates, and get immediate updates—no waiting or agent needed.
Automated Shipping Notifications
Pod can send call notifications to customers when their order ships, is out for delivery, or has been delivered. Keep buyers informed and reduce 'Where is my order?' calls automatically.
Delivery Confirmations & Follow-Up
Pod confirms deliveries and can trigger follow-up messages or surveys once an order arrives. Customers stay in the loop from purchase to doorstep—creating a smoother post-purchase experience.
Real-Time Order Tracking, Zero Manual Effort
Pod’s AI agents handle all order tracking questions, provide live shipping updates, and send delivery confirmations—no manual lookups or callbacks required.
Order status lookups
Customers can get real-time status updates for any order, anytime they call.
Shipping updates & notifications
Send automated call alerts at every stage—shipped, out for delivery, or delivered.
Delivery confirmation
Confirm delivery and send follow-up messages or feedback surveys after arrival.
Escalation for exceptions
Pod can escalate or flag exceptions—like delays or lost packages—so your team can follow up as needed.