Automate Account Inquiries & Balance Checks

Pod provides customers with instant access to account balances, transaction history, and account status by phone, reducing call volume and freeing your team from routine requests.

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Demo Video

Demo Video

WATCH THE DEMO
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Dashboard showing automated account balance checks

Instant Account Balances by Phone

Customers can check their account balances anytime by calling, no wait times, no hold music, and no need to log in. Pod verifies identity and delivers secure, real-time answers automatically.

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Visualization of automated transaction history inquiry

Access Transaction History Instantly

Pod provides recent transaction details, deposits, withdrawals, and more—helping customers track their finances or spot fraud fast, with zero staff involvement.

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Preview of automated account status and alerts

Check Account Status & Alerts

Pod answers questions about account status, holds, and alerts—informing customers about changes or issues immediately, before they call your branch.

AI-Powered Account Inquiry Automation

Pod’s AI verifies identity, provides real-time balances, shares transaction history, and answers status questions—so your staff can focus on high-value customer needs.

AI dashboard for financial account inquiry automation

Automated account balance checks

Customers securely access their current balance by phone, day or night.

Transaction history access

Provide recent transactions, deposits, withdrawals, or statement info instantly.

Account status & alerts

Notify customers about account holds, status changes, or important alerts automatically.

Secure customer authentication

Pod verifies identity with PINs, account info, or multi-factor before sharing sensitive details.

Everything you need to know about Account Inquiry Automation

Yes! Pod provides real-time balance and transaction info by phone after securely verifying customer identity.

Ready to automate account inquiries?