Reduce Wait Times and Free Up Staff with AI Phone Support

Pod's AI voice agents answer routine questions, manage order status, and route urgent calls—helping your stores deliver better service and keep lines moving.

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SIMULATE A CALL WITH POD
Why retail companies use Pod
Pod builds AI voice agents that handle calls 24/7, manage customer inquiries, support sales, and streamline operations—keeping your retail business thriving.
Build your first phone agent
Deploy phone automation in minutes
Integrate with your POS/CRM/OMS
Connects with your Point of Sale (POS), Customer Relationship Management (CRM), and Order Management Systems (OMS). Pod accesses real-time inventory, customer profiles, and transaction history.
24/7 customer & sales support
Handles customer and sales inquiries around the clock, ensuring no question goes unanswered, even during off-hours or peak shopping seasons.
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Time Savings Calculator

See how much timePod can save you

Discover how much time your retail team could save by automating customer calls, sales inquiries, and order management with Pod.
Automate your retail customer service and save hours every month
Adjust the numbers below to see your potential savings on sales inquiries, order tracking, and customer support calls.
Calls per day
100
Minutes per call
12
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600
hours saved per month
The future of customer service

Meet the future of shopping

24/7
Always available support
30+
Multi-language support included
100%
All calls answered and tracked
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Pod transforms retail with AI that understands your products, your customers, and your store. From sales inquiries to returns, every conversation drives sales and satisfaction.
No more phone tree menus
24/7 availability without limitations
Natural conversations, not menu systems
Smart escalation to humans when needed
Track orders
Handle returns
Answer questions
Process payments
Manage loyalty
Schedule appointments
Handle complaints
Track orders
Handle returns
Answer questions
Process payments
Manage loyalty
Schedule appointments
Handle complaints
PHONE AUTOMATION

Every retail call, shopped efficiently

See how Pod handles every type of retail interaction. From sales inquiries to order tracking and customer support.

Inbound Support workflow
Inbound Support
INTEGRATIONS

Connect Pod to everything

Pod connects your AI phone agent to all your existing retail systems, knowledge bases, and software. Your AI agent has access to everything your team does, ensuring seamless shopping experiences.

Pod integrations connecting to various systems

Connect to your CRM, calendar, and databases

Pod Integrations give your AI agent real-time access to customer data, appointments, and business information

Access your knowledge base and documentation

Pod Knowledge connects your AI to all your FAQs, policies, and procedures instantly

Integrate with your existing phone system

Pod Phone works with your current phone infrastructure—no rip and replace required

Connect to your business software and APIs

Pod APIs let your AI agent interact with any system your team uses daily

HOW IT WORKS

Scale quickly. Stay in control.

With Pod, your customers can effortlessly get product information, track orders, manage returns, and access loyalty benefits through natural and efficient AI-powered conversations.

01

Setup & deploy your agent

Configure Pod with your business data and deploy to start handling calls.

02

Agent handles customer calls

Pod answers calls 24/7, understands customer needs, and provides intelligent responses.

03

Refine & optimize

Monitor performance, review call analytics, and continuously improve your AI agent's responses.

04

Route complex issues to a human

When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.

Setup & deploy your agent

Your phone agent is ready!

Setup Complete
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Your retail data is safe with us

PCI DSS compliant security protects your AI conversations and customer data with industry-leading encryption.

Book a call with our team

Sales & Customer Data Protection

  • PCI DSS compliant payment processing security
  • Protect customer purchases and loyalty data
  • Compliance with retail data regulations
Bank-level encryption for all sales transactions

Store Data Control

  • Full control over customer and sales conversation data
  • Secure integration with POS and inventory systems
  • Customer data retention and deletion policies
Choose what customer and sales data to retain

Multi-Store Security

  • Manage permissions across retail locations
  • Control access to sensitive sales data
  • Role-based security for retail teams
Granular permissions for every retail user

Ready to transform your retail customer calls?

Join companies using Pod to optimize their retail experience with AI that handles every sale, every inquiry, and every customer need.

Build your retail agent Book a Discovery Call