Customer Support
Tips, tools, and case studies on improving service quality, efficiency, and response time through AI.
AI Ticketing Systems in 2025: The Ultimate Guide to Artificial Intelligence Tickets
Explore how AI ticketing systems transform customer support, from instant ticket triage to predictive analytics and omnichannel automation. Learn how to choose the best artificial intelligence ticketing solution for your business.
Automated Customer Service: How AI is Reshaping Support in 2025
Discover how automated customer service works, real-world examples, benefits, challenges, and how AI phone agents like Pod are transforming support for businesses of all sizes.
12 Great Customer Service Examples That Raise the Bar (And How You Can, Too)
Discover what makes customer service truly excellent, see real-world examples from brands like Chewy, Trader Joe’s, Apple, and more, and learn actionable strategies you can use to deliver outstanding customer experiences—plus the role of AI and modern automation in delivering customer delight at scale.
Customer Support Chatbot: The Ultimate Guide for 2025
Discover what a customer support chatbot is, how AI chatbots are transforming customer service, the best platforms for automation, and why Pod offers a next-generation solution beyond simple live chat—now with voice and phone answering.
AI Phone Support for eCommerce: Handling Returns and Refunds
Discover how AI phone agents simplify eCommerce returns and refunds with instant responses, lower costs, and better customer experiences. Learn why Pod leads.
10 Ways AI Phone Agents Reduce Costs for Businesses
Explore 10 proven ways AI phone agents lower costs for businesses — from reducing call center overhead to boosting efficiency. See why Pod leads in AI support.