Pod vs PolyAI: Voice-First, Faster, and Easier to Deploy

Pod AI launches in minutes with ultra-low latency and transparent pricing. PolyAI is powerful but complex, requiring heavier engineering and longer deployment cycles.

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Why Businesses Choose Pod over PolyAI

Experience superior performance, dedicated support, and enterprise-grade security that outperforms the competition.

350ms

Performance

<350ms latency for natural, real-time calls

Fast Setup

Launch agents in minutes with guided onboarding

EN
ES
FR
AR

Multilingual

30+ languages with natural voices and accents

SOC2
HIPAA

Enterprise-Grade

SOC2 + HIPAA compliance with zero data retention

Compare Pod and PolyAI

See how Pod’s voice-first AI platform stacks up against PolyAI’s enterprise voice assistants

Category

Pod AI

PolyAI

Setup & Onboarding

White-glove onboarding, launch in minutes.

Requires custom conversation design and engineering

Pricing & Transparency

Transparent per-minute pricing.

Custom contracts only.

Performance

<350ms latency for real calls.

Voice conversations, but latency can vary

Languages & Voices

Supports 30+ languages, natural voices

Supports 12+ languages, voice branding

Integrations

CRMs, calendars, custom tools built in

Integrates with CRM & contact center stacks

Knowledge Integration

Document ingestion + direct KB connections

Connects knowledge via APIs and integrations

Workflows

Built-in scheduling, campaigns, routing

Flow logic via custom conversation design

Support

Dedicated success manager, ongoing optimization

Managed client support, design partnership

Automate every single call

Watch Pod handle real calls instantly. It verifies customers, schedules appointments, and transfers to humans without custom engineering.

Background
Background

How Pod AI Calling Works

Connect your number, add knowledge, and choose actions. Pod handles calls, resolves requests, and escalates seamlessly.

01

Setup & deploy your agent

Configure Pod with your business data and deploy to start handling calls.

02

Agent handles customer calls

Pod answers calls 24/7, understands customer needs, and provides intelligent responses.

03

Refine & optimize

Monitor performance, review call analytics, and continuously improve your AI agent's responses.

04

Route complex issues to a human

When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.

Setup & deploy your agent

Your phone agent is ready!

Setup Complete

Frequently asked questions

Pod launches in minutes with guided onboarding. PolyAI often requires custom design and engineering before going live.