Pod vs Decagon: Voice Wins

Pod launches voice agents fast with predictable pricing; Decagon is broader but less voice-focused for calling.

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Why Businesses Choose Pod over Decagon

Experience superior performance, dedicated support, and enterprise-grade security that outperforms the competition.

350ms

Voice-First Performance

Low-latency calling built for production.

Managed Setup

White-glove onboarding from our engineers.

EN
ES
FR
AR

Multilingual

30+ languages with natural voices.

SOC2
HIPAA

Enterprise-Grade

SOC2 and HIPAA with zero data retention.

Compare Pod and Decagon

See how Pod's enterprise-ready AI calling compares to Decagon’s agent platform.

Category

Pod AI

Decagon

Setup & Onboarding

White-glove onboarding. Minutes to launch.

Powerful but requires configuration and AOP design.

Pricing & Transparency

Simple, predictable pricing.

Outcome-based, quote-only pricing.

Performance

Low-latency, call-optimized.

Voice improving; fewer call benchmarks.

Languages & Voices

30+ languages, rich voices.

Omnichannel with broad language support.

Integrations

Zapier plus custom agents.

APIs and CX stack integrations.

Workflows

Built-in schedulers and campaigns.

Custom AOPs required for flows.

Call Handling

Inbound, outbound, transfers, escalation.

Omnichannel; telephony newer.

Knowledge Integration

Direct KB and document ingestion.

Knowledge via integrations and APIs.

Security & Compliance

SOC2, HIPAA, SSO, RBAC.

Enterprise guardrails and controls.

Deployment Flexibility

Cloud or self-hosted options.

Primarily cloud deployment.

Support

Dedicated Success Manager.

Docs and responsive product team.

Partnership

Ongoing optimization and guidance.

Product-led, lighter partnership.

Automate every single call

Watch Pod handle real phone calls. Answering, routing, booking, and escalating with natural, low-latency voices.

Background
Background

How Pod AI Works

Pod connects to your phone system, spins up voice agents for your workflows, and integrates with your tools.

01

Setup & deploy your agent

Configure Pod with your business data and deploy to start handling calls.

02

Agent handles customer calls

Pod answers calls 24/7, understands customer needs, and provides intelligent responses.

03

Refine & optimize

Monitor performance, review call analytics, and continuously improve your AI agent's responses.

04

Route complex issues to a human

When needed, Pod seamlessly transfers calls to your team for complex issues requiring human touch.

Setup & deploy your agent

Your phone agent is ready!

Setup Complete

Frequently asked questions

Pod is optimized for calling scenarios (low latency, voice-first routing). Decagon offers a broader agent & workflow platform where voice is one of many channels.