Automate Guest Service & Special Requests
Pod’s AI handles guest inquiries, special requests, and feedback automatically—so your team can focus on creating memorable experiences, not answering the phone.
Demo Video
Demo Video
Connect with Your POS & Guest Management Tools
Pod integrates with POS, CRM, and guest experience platforms—automating inquiries, special requests, and feedback for restaurants, hotels, and hospitality businesses.
Find the software you use
Airtable
Buffer
Cal.com
Calendly
Close
Cognito Forms
Customer.io
Docusign
Eventbrite
Gmail
Google Ads
Google Analytics 4
Google BigQuery
Google Calendar
Google Contacts
Google Docs
Google Drive
Google Forms
Google Sheets
Granola
HubSpot
Jotform
LinkedIn Ads
LinkedIn Conversions
Mailchimp
Microsoft Excel
Microsoft Office 365
Microsoft Outlook
Motion
MySQL
Notion
PayPal
Pipedrive
SEMrush
SQL Server
Salesforce
SendGrid
Square
Stripe
Tally
Telegram
Telnyx
Textline
Trello
Twilio
Typeform
WooCommerce
Zendesk
Zoho CRM
Zoho Recruit
Airtable
Buffer
Cal.com
Calendly
Close
Cognito Forms
Customer.io
Docusign
Eventbrite
Gmail
Google Ads
Google Analytics 4
Google BigQuery
Google Calendar
Google Contacts
Google Docs
Google Drive
Google Forms
Google Sheets
Granola
HubSpot
Jotform
LinkedIn Ads
LinkedIn Conversions
Mailchimp
Microsoft Excel
Microsoft Office 365
Microsoft Outlook
Motion
MySQL
Notion
PayPal
Pipedrive
SEMrush
SQL Server
Salesforce
SendGrid
Square
Stripe
Tally
Telegram
Telnyx
Textline
Trello
Twilio
Typeform
WooCommerce
Zendesk
Zoho CRM
Zoho Recruit
Need a custom integration built? Let us handle it for you today.
Contact Sales
Answer Guest Inquiries 24/7
Guests can call with questions about hours, menu items, amenities, or events. Pod responds instantly—delivering accurate, up-to-date info at any hour.
Handle Special Requests with Ease
Pod captures and relays special requests—like dietary needs, seating preferences, or birthday surprises—directly to your team. Requests never get lost or forgotten.
Collect Feedback & Manage Follow-Up
Pod automatically gathers guest feedback, sends satisfaction surveys, and escalates negative responses for personal attention—helping you boost reviews and loyalty.
AI Guest Service for Hospitality
Pod’s AI manages guest questions, special requests, and feedback automatically—creating a seamless experience for every visitor.
24/7 guest inquiry handling
Answer questions about menus, amenities, events, or bookings at any time.
Special request management
Capture dietary needs, table preferences, or other requests and send them directly to staff.
Automated feedback & surveys
Send satisfaction surveys, gather reviews, and escalate negative feedback for rapid follow-up.
Integration with POS & CRM
Connect Pod to your POS, CRM, or guest management systems to sync requests and feedback.