Get a Local 980 Number for Your Business in Charlotte

The 980 area code serves Charlotte and surrounding parts of North Carolina. Covering cities such as surrounding communities, the 980 area is home to one of the most diverse and dynamic business environments in North Carolina.

Having a local 980 phone number instantly establishes credibility with residents and customers. Whether you're a healthcare provider, contractor, e-commerce business, or restaurant owner, your calls are far more likely to be answered when they come from a familiar 980 prefix. With Pod, you can claim a 980 number instantly and connect it to an AI answering service that routes calls, schedules appointments, answers FAQs, and ensures you never miss a customer.

About the 980 Area Code

• Region: North Carolina (including Charlotte and surrounding communities)
• Time zone: Eastern Time (GMT -05:00)
• Overlay code: 704
• Nearby/adjacent codes: 336, 803

How to Call a 980 Number

1. Dial +1 (if calling internationally) or 1 if long distance within the U.S./Canada.
2. Dial 980 (the area code).
3. Enter the 7-digit local number.

Note: Because this area code has overlay(s), local calls require 10-digit dialing (area code + number). With Pod, customers dial your local 980 number like any other business line—but your AI agent can pick up from anywhere, ensuring you're always reachable.

Why Get a Local 980 Number for Your Business

Having a local number is more than just convenience—it's strategy.

• Local trust and recognition: People in Charlotte and surrounding communities know 980. Calls from this area code are answered more often.
• Marketing performance: Outbound campaigns, ads, and customer support calls perform better when tied to a local prefix.
• Community connection: A 980 number signals that you're part of the community, not an out-of-state call center.

For small businesses especially, a local number is the first step to building customer loyalty.

The Business Landscape of the 980 Region

The Charlotte area offers a unique mix of industries and opportunities:

• Technology & Innovation: Tech companies and startups drive economic growth.
• Healthcare: Hospitals, clinics, and private practices serve a large population.
• Education: Universities and schools contribute both talent and demand for services.
• Manufacturing: Industrial facilities and production facilities support the economy.
• Local Services: Restaurants, salons, gyms, contractors, and small shops create a dense small-business ecosystem.

In this competitive environment, missing a call can mean missing a customer. Businesses that answer faster and more reliably stand out—making Pod an invaluable tool for the 980 region.

Benefits of Using Pod in the 980 Area Code

Pod offers numerous benefits for businesses in Charlotte and the surrounding communities, making it the ideal choice for upgrading your phone operations:

• 24/7 Availability: Pod's AI technology ensures that your business never misses a call, day or night.
• Cost-Effective: By replacing IVR systems and reducing the need for full-time staff, Pod lowers operational costs.
• Easy to Use: Simple setup and an intuitive dashboard make managing your phone service hassle-free.
• Scalable: Pod grows with your business, whether you're handling 10 calls a day or 1,000.
• Enhanced Customer Experience: Pod's conversational AI offers callers a smoother, more natural experience than voicemails or outdated menus.

For businesses like healthcare clinics, e-commerce stores, restaurants, contractors, and fitness centers, Pod ensures that every caller is greeted professionally. By replacing missed calls and outdated phone systems, Pod helps businesses in the 980 thrive and keep customers coming back.

Get a 980 Number with Pod (Step-by-Step)

1. Sign up for Pod.
2. Choose a local number (980 or nearby codes like 336, 803).
3. Configure your AI answering agent—set greetings, FAQs, transfers, and scheduling rules.
4. Start taking calls instantly, with Pod's AI ensuring no call is missed.

Get Started with Pod

Benefits of Pod's 980 Business Numbers

• 24/7 AI Answering — Never miss a call, even after hours or on weekends.
• Smarter Than IVR — Customers speak naturally, and Pod routes or resolves their call instantly.
• Lead Capture & Qualification — Gather caller info, qualify leads, and sync with your CRM.
• Integrations That Work — Zapier, Salesforce, Google Sheets, HubSpot, and more.
• Scalable & Flexible — Handle call spikes without needing extra staff.
• Local Presence, Global Reach — Keep a Charlotte presence while answering calls anywhere.
• Secure & Compliant — Safe for industries like healthcare, finance, and insurance.

Industries We Serve in the 980

• Healthcare — Doctors, dentists, and clinics use Pod for patient calls and scheduling.
• E-commerce & Retail — Order updates, product inquiries, and returns.
• Home Services — Roofing, HVAC, plumbing, and contracting lead capture.
• Finance & Insurance — Secure policy inquiries and appointment bookings.
• Restaurants & Delivery — Reservations, hours, menus, and order confirmations.

Explore more industries →

Nearby Area Codes

Looking for other North Carolina numbers? Explore:

• 252 — Greenville
• 336 — Greensboro
• 472 — Raleigh
• 704 — Charlotte
• 743 — Greensboro

FAQ

What city is area code 980 in? The 980 area code primarily covers Charlotte, along with surrounding communities in North Carolina.

Can I still get a 980 number? Yes. Pod makes it easy to search, claim, and activate a 980 business number instantly.

What's the difference between 980 and 336? 980 serves Charlotte while nearby codes cover different regions of North Carolina.

Why do businesses use local numbers like 980? Local numbers increase trust and answer rates. Customers are far more likely to answer calls from a recognizable local area code.

Can Pod replace my IVR or call center? Yes. Pod's AI handles FAQs, routes calls, schedules appointments, and captures leads—without the cost or frustration of old-school call centers.

Is Pod only for large enterprises? No. Pod is built for everyone—from solo contractors to multi-location enterprises—scaling up or down as needed.

Ready to Elevate Your Calls in Charlotte?

Whether your business is in Charlotte or surrounding communities in North Carolina, Pod makes sure every call is answered professionally. Get your 980 business number today and start building trust with local customers.