Introduction to the Pod API

Pod makes it easy to deploy AI voice agents that answer calls, book appointments, and support your customers 24/7—no call centers or phone trees required. With the Pod API, you can integrate conversational AI directly into your existing workflows, systems, and applications.

What is Pod?

Pod is a platform for AI voice automation:

  • Answer calls any time, day or night
  • Book appointments and schedule services
  • Handle customer support issues
  • Track orders, process payments, and more
  • Escalate seamlessly to human agents when needed

With the Pod API, these capabilities are accessible programmatically so your AI phone agents can interact with CRMs, calendars, knowledge bases, and custom business systems in real time.

Why Use the Pod API?

  • Automation at scale: Replace phone trees and manual lookups with natural conversations.
  • Integrations: Connect to your CRM, scheduling tools, or internal databases.
  • Flexibility: Build custom workflows tailored to your industry—healthcare, retail, services, and beyond.
  • Reliability: Enterprise-grade security, high availability, and real-time monitoring built in.

Getting Started

  1. Sign up for Pod and get your API credentials.
  2. Create your first agent using the API or dashboard.
  3. Connect integrations (CRM, calendar, knowledge base).
  4. Deploy your agent to start handling calls.
  5. Optimize and monitor with analytics and logs.

Next Steps